Delivering award-winning learning content and fully managed services to companies like yours.
Train2Train are one of the leading providers for the delivery of the Personal Alcohol Licence for England, Wales and Scotland. The award-winning learning content and our commitment to customer service, has led to us delivering programmes to some great employers such as Leonardo Hotels, Rekom, Klarent Hospitality, as well as a fully managed service we offer to Marks and Spencer.
Due to the success of this delivery model and the quality of the learning materials. We have expanded our offer to include the Level 1 Award in Health & Safety in a Construction Environment. This course is also powered by Highfield Learning with the same customer service experience from Train2Train.
At Train2Train, our unwavering commitment is to put customer service at the forefront of everything we do. We are dedicated to upholding the highest standards of quality, value, and service excellence. Our customer service team possesses a genuine passion for delivering unparalleled support.
Every client we work with at Train2Train is unique and requires a slightly different service. We work very closely with our clients to fully understand requirements, agree SLAs and ways of working from the ofset.
Train2Train views its relationships with clients very much as partnerships. A named account manager is assigned and their role is to manage the day to day requirements of the account. This could include reporting, review meetings or support with a new opportunties.
Reporting requirements are gathered at the outset. We can provide learner progress reports outlining :
- Employees enrolled
- Site location
- Issue date
- Progress of course
- Exam results
- Certificate posted date.
Tutor Led Delivery
Whilst our e-learning solution is the most cost effective way of achieving the your qualification. We recognise that some customers would prefer a tutor led solution. This solution can be delivered face-to-face on site or virtually online.
Whist it is a straight forward and simple process to apply for a Personal Licence or Labourers Card – Green Card. Train2Train can offer a service that will support your organisation. Train2Train will manage the process from end-to-end and keep you up to date on the progress of each individual.
Why choose Train2Train?
- Dedicated to uphold the highest standards of customer service
- Tailored solution to meet your exact requirements
- Dedicated account managment with a single point of contact
- Subject Matter Experts in Personal Licencing who are onhand to support throughout the programme
- A customer service team on hand to book final exams
- We offer a range of complimentary courses
- Corporate discounts are available