Online Level 2 Customer Service Training

Qualify Anywhere

Study at home, in the workplace or indeed anywhere and get the qualification you need.

Study at home, in the workplace or indeed anywhere and get the qualification you need.

Good customer service is good for business. Ensure customer service in your business hits the right note with an online training course from Highfield e-learning. Join our Level 2 Customer Service course today.

How to sit your online course in 4 easy steps...

STEP 1

Book online or contact us today to secure your place

STEP 2
Complete the online Online Level 2 Customer Service Training e-learning course
STEP 3

Book a date and complete your online remotely invigilated exam

STEP 4

Relax and wait to receive your e-certificate from Highfield

What you’ll need to complete your Online Level 2 Customer Service Training course

Isolated area
Computer
Smartphone
Webcam
Identification

All of our online exams are remotely invigilated by a team of professionals so you will need to ensure you are completing your assessment under exams conditions. So no cheating, we’ll have our eye on you!

Online Level 2 Customer Service Training course overview

What you'll learn

Course details

Whether the Highfield Level 2 Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver good customer service in your organisation.

From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks.

The course is useful for staff, managers and apprentices working within any business. It may be useful for any learner looking to gain a recognised level 2 qualification in customer service.

Further Online Food Safety Level 1 Course information

Providing you with tutor support, we have professionals on hand to help you on your way to achieving your qualification in record time. We are never more than a phone call away.

With our fast turnaround times, we can offer you same-day results. Helping you to learn, be assessed, and start working as soon as possible.

This qualification is assessed by a multiple-choice examination. As part of our Qualify Anywhere package, you will be able to book your online exam at a time that suites you. A computer, a smartphone, a webcam, a fast internet connection and a room where you won’t be disturbed is all you’ll need to sit and pass your exam.

Upon successful completion of the e-learning and assessment, we will email your certificate with a personalised congratulatory message.

And that’s it! 

This food safety training course is suitable for those working in a catering environment who are responsible for handling food.

Our courses simplify even the most complex of subjects through media and content-rich exercises that motivate and engage learners. Our Food Safety Level 2 course is packed with:

  • Interactive exercises/gaming
  • Media-rich content
  • Interactive 3D scenarios
  • Content provided by market-leading experts
  • Relevant photography and illustrations
  • Multi-generational content and style

We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.

Benefits and features of Qualify Anywhere

Benefits of Qualify Anywhere
Online Level 2 Customer Service Training

Online Online Level 2 Customer Service Training

£85.00 +VAT

Learner details

Training 5 or more people?

Receive your 10% discount today!

01302 363 136

Virtual classroom

Looking for classroom based Online Level 2 Customer Service Training?

Then don’t worry. We also offer virtual classroom training for a wide range of our courses. Contact our technical experts to take advantage of our unique training.

Call Now

You may also like...

Scroll to Top