Level 2 Customer Service E-Learning
Study at home, in the workplace or indeed anywhere and get the knowledge you need.
Level 2 Customer Service E-Learning course overview
What you'll learn
Whether the Highfield Level 2 Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver good customer service in your organisation.
From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks.
The course is useful for staff, managers and apprentices working within any business. It may be useful for any learner looking to gain a recognised level 2 qualification in customer service.
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What you’ll need to access your Level 2 Customer Service E-Learning course
Learn Anywhere where you have access to the internet using any suitable smart device.
Online Level 2 Customer Service E-Learning
Discount available for multiple orders.
Please contact the Team at Train2Train to discuss.